IT Service Delivery Manager

5 days ago


Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time
Job Overview

About the Role

We are seeking an experienced IT Service Manager to join our team at Trusted Technology Partnership Ltd. As an IT Service Manager, you will be responsible for leading the delivery of high-quality IT services to our customers.

Key Responsibilities

  • Develop and implement IT service management strategies to ensure alignment with business objectives.
  • Lead a team of IT professionals to deliver IT services, including incident management, problem management, and change management.
  • Collaborate with stakeholders to identify and prioritize IT service requests and ensure timely delivery.
  • Monitor and report on IT service performance metrics to ensure continuous improvement.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The opportunity to work with a talented team of IT professionals.

Requirements

  • Proven experience in IT service management, preferably in a leadership role.
  • Strong technical knowledge of IT service management processes and tools.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information].


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