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IT Infrastructure Specialist
2 months ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Telent Technology Services Limited. As a key member of our operations team, you will be responsible for ensuring the operational reliability, security, and integrity of our IT infrastructure.
Key Responsibilities- Provide day-to-day operational support to our application development teams, customers, and system management team.
- Plan and implement security and infrastructure product upgrades to avoid technology obsolescence and take advantage of the latest product features and capabilities.
- Resolve technical queries regarding system architecture, perform complex troubleshooting, and root cause analysis.
- Maintain system documentation, including technical architecture, configuration state, product licensing, and operational processes and procedures.
- Perform troubleshooting and lead problem-solving efforts, liaising with vendors and other third parties when necessary.
- Maintain security integrity to protect systems from unauthorized use, unplanned failure, and other potential threats.
- Previous experience working in a Systems Administration (3rd Line Support) role with extensive knowledge around Microsoft and VMWare technologies.
- Strong technical knowledge of Trellix Security products.
- Experience working with Microsoft Server and client operating systems, Active Directory, VMware vSphere, SCOM, SCCM, MS SQL, Monitoring Tools, Security, GPO, DHCP, DNS, Updates, and Patching, NetApp, and Dell storage solutions.
- Strong investigative and problem-solving skills.
- ITIL Qualification is preferred.
Telent Technology Services Limited is a leading provider of technology services, and we are committed to creating an inclusive culture that respects and values diversity. We offer a range of benefits, including 34 days holiday, a company pension scheme, and occupational health support and wellbeing portal.