Ambulance Care Coordinator

3 days ago


Bicester, Oxfordshire, United Kingdom NHS Full time
Job Opportunity

We are seeking a dedicated individual to join our team as a Mental Health Advisor in the 111 service at South Central Ambulance Service NHS Foundation Trust. The successful candidate will provide high-quality patient care, using their excellent communication and problem-solving skills to assess and respond to various emergency calls.

The role offers a competitive hourly rate of £24,071 to £25,674 per annum, pro-rata, depending on experience. This includes unsocial allowances for working weekends, evenings, and public holidays, in addition to other attractive benefits.

About the Role

This is an office-based position in our Bicester office, where you will work collaboratively with the wider team to provide seamless patient care. You do not require a medical background, but a desire to help others and strong interpersonal skills are essential.

The comprehensive 6-week training program includes NHS Pathways, enabling you to develop the necessary skills to assess patient needs and provide exceptional care. Upon completion, you will have the confidence to tackle diverse calls and contribute meaningfully to our dynamic team.

  • Good all-round education (e.g., GCSEs or equivalent) and relevant experience in a similar role
  • NHS Pathways training

Apart from the rewarding nature of this role, you can expect:

  • A competitive hourly rate (£11.70 + unsocial allowances)
  • A full 6-week training program
  • 27 days holiday (pro-rata) plus bank holidays, rising to 33 days
  • NHS pension scheme enrollment
  • Access to discounts, employee assistance programs, and free car parking


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