Service Design and Introduction Manager

4 weeks ago


Southampton, Southampton, United Kingdom Kingfisher Full time
About the Role

Kingfisher, a leading home improvement company, is seeking a highly skilled Service Design and Introduction Manager to lead and ensure the service design & introduction process is carried out for new or changing services.

Key Responsibilities
  • Total accountability for Service Design of projects assigned to individual.
  • Total accountability to introduce assigned services into production, through Warranty Support until signed off as business as usual.
  • Ensure Service Management and support processes are adopted so that the new or changed IT service operates appropriately and is fully supportable.
  • Ensure continued understanding and awareness of service objectives within the project community, working closely with, and gaining trust, across all service and operational teams within Kingfisher.
Requirements
  • Proven experience in Service Management.
  • Desired ITIL Foundation, Service Design and Service Transition qualified.
  • Ability to understand stakeholder requirements and correctly identify the service levels, urgency, impact, and priority of those requirements.
  • Strong verbal and written communication skills at all organisational levels.
  • Essential strong influencing and relationship building skills with stakeholders across IT, the business and external suppliers.
Our Behaviours
  • Be customer focused.
  • Be human.
  • Be curious.
  • Be inclusive.
  • Be agile.
  • Be accountable.


  • Southampton, Southampton, United Kingdom Kingfisher Full time

    Job OverviewKingfisher is a leading home improvement company with a diverse team of over 82,000 passionate individuals. We're looking for a skilled professional to lead our Service Design and Introduction process, ensuring seamless delivery of new and changing services.Key ResponsibilitiesAccountability for Service Design of assigned projects, including...


  • Southampton, Southampton, United Kingdom Harper's Steakhouse Full time

    IntroductionUpham Inns is a growing company with a passion for running great pubs. We are looking for a talented individual to join our team as a General Manager Designate, responsible for overseeing the daily operations of our premium pubs across Southern England.About the RoleThe successful candidate will be responsible for managing the pub in line with...


  • Southampton, Southampton, United Kingdom Kingfisher Full time

    Role OverviewWe are seeking an experienced Technical Services Designer to join our team in the Modern Desktop Product Group. As a key member of our End User Services team, you will be responsible for designing and delivering new services for Kingfisher group across various technical services.This role is a blend of design and project-oriented work, with an...


  • Southampton, Southampton, United Kingdom Randstad Construction and Property Full time

    We are working with Randstad CPE to recruit a new Building Services Manager for their business.The company is a national brand with an excellent reputation in their chosen marketplace and has excellent long-term relationships with clients, subcontractors, and the wider supply chain. They have a forward-thinking approach to staff engagement and offer...


  • Southampton, Southampton, United Kingdom Trant Full time

    Electrical Design ProfessionalWe are seeking a skilled Electrical Design Professional to join our multi-disciplined team at Trant. In this role, you will be responsible for the management of project-specific design deliverables, including the interpretation of client requirements and the communication of design information to clients and external...


  • Southampton, Southampton, United Kingdom Ramboll Full time

    Job Description:As a Senior Mechanical Engineer, you will be part of our innovative Building Services team at Ramboll. Our team focuses on delivering technical excellence and exceptional client care in the field of building services systems. We are seeking a highly skilled and experienced professional to join our team as a Senior Mechanical Engineer.Your Key...


  • Southampton, Southampton, United Kingdom TNG Consulting Engineers Ltd Full time

    Mechanical Building Services Design ExpertWe are seeking a talented and experienced Mechanical Design Engineer to join our dynamic team at TNG Consulting Engineers Ltd.As a key member of our team, you will be instrumental in designing Building Engineering Services for a diverse range of projects, from small to large-scale, across various construction...


  • Southampton, Southampton, United Kingdom Kier Group Full time

    We’re looking for a talented individual to join our Construction team as a Design Manager on an Industrial placement. This role offers a unique opportunity to gain practical experience and apply academic knowledge in a dynamic, real-world setting.Key Responsibilities:Assist in the planning, execution, and design management of projects.Gain exposure to...

  • Design Manager

    4 weeks ago


    Southampton, Southampton, United Kingdom Kier Group Full time

    We're seeking a talented Graduate Design Manager to join our Construction team in Southampton, Hampshire.This is an exciting opportunity to join a leading construction services company on our structured graduate development programme.The programme has been designed to provide you with the experiences and tools needed for progression within your chosen...


  • Southampton, Southampton, United Kingdom Bridgewater Resources UK Ltd Full time

    Introduction">Welcome to Bridgewater Resources UK Ltd, where we offer an exciting opportunity to join our comprehensive graduate programme as a sales trainee. This graduate programme is designed to cultivate the next generation of sales leaders and managers.">Sales Training and Development">You will develop a core knowledge of how the business operates,...

  • Care Services Manager

    4 weeks ago


    Southampton, Southampton, United Kingdom City and County Healthcare Group Ltd Full time

    About the RoleAs an Area Manager at City and County Healthcare Group Ltd, you will play a pivotal part in shaping the future of care services in our communities. Your primary responsibility will be to ensure the delivery of high-quality, legally compliant care support services within our South London jurisdiction.Key ResponsibilitiesLead and manage a team of...


  • Southampton, Southampton, United Kingdom BAE Systems Full time

    About the Team:As a member of the Asset Management organisation, you will be part of a team of highly skilled engineers who provide engineering support to the UK Ministry of Defence Royal Naval (RN) Platforms. You will work closely with the WTA team and In-Service Support teams to identify and mitigate hazards and risks associated with engineering change,...


  • Southampton, Southampton, United Kingdom TNG Consulting Engineers Ltd Full time

    Electrical Building Services Design EngineerWe are seeking a talented and experienced Electrical Design Engineer to join our dynamic team at TNG Consulting Engineers Ltd.As a key member of our team, you will be instrumental in designing Building Engineering Services for a diverse range of projects, from small to large-scale, across various construction...


  • Southampton, Southampton, United Kingdom Design Build Search Full time

    Design Build Search is currently recruiting an exceptional Health & Safety Advisor - Electrical Projects for a high-profile commercial construction project in Northampton. Working with a collaborative and passionate Safety Manager, you will be part of an established safety team, promoting a positive safety culture, and ensuring compliance with HSE...


  • Southampton, Southampton, United Kingdom BAE Systems Full time

    Electrical Design and Integration EngineerJob Summary:We are seeking a skilled Electrical Design and Integration Engineer to join our team at BAE Systems. As an Electrical Design and Integration Engineer, you will be responsible for producing integration design solutions for the introduction of new equipment into maritime platforms.Key...

  • Service Engineer

    1 week ago


    Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full time

    We are seeking an experienced Service Engineer to join our team at Saw Machinery & Service Ltd, a family-run business specialising in servicing woodworking and metalworking machines across the South of England. As Service Engineer - Machinery Specialist, you will be responsible for providing breakdown support, routine maintenance, and Health & Safety...


  • Southampton, Southampton, United Kingdom SCA Care Full time

    Service Manager - Counselling and Wellbeing ServicesWe are seeking an experienced Service Manager to lead our Counselling and Wellbeing Services. The successful candidate will have a strong background in the mental health and wellbeing sector, with a proven track record of managing services and driving organisational growth.Key Responsibilities:Manage and...


  • Southampton, Southampton, United Kingdom Saw Machinery & Service Ltd Full time

    About the RoleWe are seeking a skilled Aesthetic Field Service Engineer to join our team at Saw Machinery & Service Ltd. As a key member of our team, you will be responsible for providing expert service and maintenance to our customers' woodworking and metalworking machines across the South of England.Key responsibilities include:Providing breakdown support...


  • Southampton, Southampton, United Kingdom Randstad Construction and Property Full time

    We are seeking an experienced Construction Project Coordinator to join our team near Southampton, working on pre-construction projects across Surrey, Hampshire, Berkshire, and Dorset.The ideal candidate will have a strong understanding of building information management (BIM) and be able to work collaboratively with bid teams, estimating teams, building...


  • Southampton, Southampton, United Kingdom Morgan Sindall Construction Full time

    About Morgan Sindall ConstructionWe are one of the UK's most successful Tier 1 contractors, providing national construction services to private and public sector customers across a range of markets.**Job Overview**As a Digital Design Project Lead, you will manage the design aspects of tenders and projects in progress. This involves establishing, maintaining...