Wellbeing Services Manager

2 weeks ago


Southampton, Southampton, United Kingdom SCA Care Full time
Service Manager - Counselling and Wellbeing Services

We are seeking an experienced Service Manager to lead our Counselling and Wellbeing Services. The successful candidate will have a strong background in the mental health and wellbeing sector, with a proven track record of managing services and driving organisational growth.

Key Responsibilities:
  • Manage and deliver the strategy as set out in the business plan, ensuring the highest quality clinical and organisational governance.
  • Lead, grow, manage and maintain an integrated team of staff, practitioners, trainees, lived experience volunteers and third party providers.
  • Implement the organisation's strategy, sustainability and growth plans.
  • Ensure that all are safeguarded as the organisation's Designated Safeguarding Lead.
  • Manage mixed income streams and expenses, keeping to the budget and ensuring targets and key performance indicators are met.
  • Build and maintain relationships with key stakeholders.
  • Support funding applications, implement social impact projects and explore partnership working opportunities.
  • Prepare reports for the executive team, board, funders and commissioners.
Requirements:
  • Extensive experience holding a Service Manager role, ideally within the mental health and wellbeing charity sector.
  • A counselling qualification to level 4 (minimum) with at least 3 years experience delivering counselling within a community setting.
  • Demonstrable experience in managing services and social impact projects, as well as leading initiatives that drive organisational growth.
  • Considerable experience leading and managing integrated teams.
  • Experience in working to targets and budgets.
  • Experience of identifying and managing relationships with key stakeholders.
  • Experience in writing a range of reports for different purposes and stakeholders.
About Us:

SCA Care is a 50+ year old charity supporting local communities with their mental health and wellbeing. We aim to bridge the gap between the NHS and private provision, enabling accessibility to services before symptoms become exacerbated by long wait lists or not meeting NHS services criteria for treatment and support.

We deliver our services in person within our hubs, in the community, online and over the telephone for a range of mental health presentations and diagnosis. Our team of support staff, associate practitioners, trainees and lived experience volunteers are passionate about the services and support we deliver and are dedicated to improving the outcomes and aspirations for all.



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