Operations Business Transformation Specialist
4 days ago
- Drive and manage business change initiatives to ensure successful implementation of projects and continuous improvement initiatives.
- Analyse and identify routes for operational improvement and enhancement, ensuring required standards are clearly articulated and embedded.
- Support the implementation of Premier Guarantee's annual operational and strategic plans and priorities in line with the company's 2025 and beyond ambitions.
- Ensure all business areas fully understand prioritisation, the change taking place, and have processes in place to support post-implementation.
- Manage best practices, including UAT testing completions, process flows, and audit of post-go-live oversight.
- Manage system user journeys and improvements, change management, including training and communication.
- Lead and manage multiple change projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
- Ensure alignment of change development with operational needs and strategic goals.
- Monitor change-related performance and customer feedback, driving continuous improvement.
- Proven project management experience.
- Awareness and understanding of regulatory frameworks and regulatory requirements.
- Ability to lead the development and interpretation of numerical trends and analysis, identify key issues based on this information to enable well-informed business decisions.
- Effective stakeholder management at all levels.
- Project Management related qualifications.
- University degree or equivalent preferred.
- Annual bonus.
- Excellent pension scheme.
- Private Medical Insurance.
- Enhanced Maternity/Paternity leave (after 2 years' service).
- 25 days annual leave plus bank holidays - increasing to 30 days after 5 years of service.
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