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Weekend Team Leader

2 months ago

London, Greater London, United Kingdom Unite Students Full time

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our Weekend Operations Team at Unite Students. As a Team Leader, you will be responsible for ensuring the safety and security of our buildings and students, while also providing an exceptional customer experience.

Key Responsibilities:

  • Building Safety and Security: Responsible for conducting regular checks and ensuring the building is secure and safe for students.
  • Team Management: Support the training and development of your team members to help them reach their potential.
  • Customer Service: Ensure your team provides a welcoming reception to all students and is responsive to their needs.
  • Event Planning: Organize events to create a sense of community and inclusivity among students.
  • Sales and Targets: Proactively drive local sales activity to meet targets.

Requirements:

  • Effective Communication: Communicate effectively with colleagues and students, using active listening and logical reasoning.
  • Teamwork: Confident working alone or as part of a team.
  • Cultural Awareness: Understand and respect the diversity of others' cultures, beliefs, and backgrounds.

Benefits:

  • Discretionary Bonus: Share in the company's success with a discretionary annual bonus.
  • Holiday and Pension: 25 days' paid holiday, annual holiday buying scheme, and a generous pension scheme.
  • Wellbeing: Various benefits to support your health and wellbeing, including a Healthcare Cash Plan and an Employee Assistance Programme.
  • Family Leave: Enhanced Family Leave, including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.

About Unite Students:

We are a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. We pride ourselves on being an inclusive employer, embracing individuality and building inclusive teams. We are committed to providing exceptional learning and development opportunities and professional pathways for our people.