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E-Commerce Manager
2 months ago
We are seeking an experienced E-Commerce Manager to join our team at Trafalgar Scientific Ltd. As a key member of our Sales and Marketing Department, you will be responsible for leading our E-Commerce and Marketing Team to achieve key objectives and drive team growth.
Key Responsibilities- Develop and implement e-commerce strategies to drive online sales growth and enhance customer experience.
- Oversee the management of the company's website, including B2B/B2C online sales, product catalogue, and digital content.
- Collaborate with the wider Sales and Marketing Department on market pricing and strategy, in relation to digital sales.
- Analyse website traffic and user behaviour to optimise conversion rates and improve overall performance.
- Collaborate with cross-functional teams to ensure seamless integration between e-commerce operations and other business functions.
- Lead and manage the E-Commerce and Marketing Team to achieve key objectives and drive team growth.
- Stay abreast of industry trends and recommend new initiatives to enhance the company's online presence.
- Oversee digital marketing campaigns, including email marketing, social media advertising, and search engine optimisation (SEO).
- Monitor key performance indicators (KPIs) and generate regular reports to track the effectiveness of E-Commerce and Marketing initiatives.
- Bachelor's degree in Marketing, Business Administration, or related field.
- Proficiency in web analytics tools (e.g., Google Analytics) and digital marketing channels.
- Proven experience as an E-Commerce Manager, Marketing Manager, or similar, preferably in the Laboratory or Life Sciences sector.
- Strong understanding of E-commerce Platforms (e.g., Shopify) and online payment gateways.
- Experience with SAP desirable, but not essential.
Trafalgar Scientific Ltd is the UK's leading independent Life Sciences Laboratory supplier, supporting several key sectors across the UK & Ireland. We partner with some of the best-known scientific brands and feature one of the most comprehensive product ranges, enabling our customers access to a truly 'one stop shop' supplier.
We are committed to delivering exceptional customer service and sustainability practices that contribute to a better environment and community. We provide equal opportunities to any employee or job applicant and operate with a zero-tolerance policy for prejudice or discrimination.