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Technical Assurance Specialist

1 month ago

Barnsley, Barnsley, United Kingdom NHS Full time
About the Role

The Ambulance Radio Programme (ARP) is seeking a Technical Assurance Specialist to provide technical support and assistance to Ambulance Trusts throughout the life of the ARP service contract.

This role will be the primary interface between the ARP in-life team and the tactical delivery of any new services or system modifications and upgrades.

Main Responsibilities

Lead, plan and undertake small and large-scale system testing events in conjunction with system suppliers and users.

Events may be structured between system module testing at a reference site to live system testing in a mission-critical Trust environment where there is a requirement for a high degree of accuracy and no margin for error.

About Us

ARP is an enduring organisation directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services.

ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.

The aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest equipment.

ARP's solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN).

Person Specification
  • ITIL Foundation
  • Extended knowledge of Telecommunication principles
  • Proven written and verbal communication skills
  • Significant experience of working within a large-scale service management structure
  • Knowledge of OGC Supplier Management
  • Knowledge of Service Management Toolsets