Technical Writer

4 weeks ago


London, Greater London, United Kingdom Deel Full time

About Deel

Deel is a global platform that helps businesses hire anyone, anywhere, easily. Our team of over 3,000 self-driven individuals from 100 countries is dedicated to innovation and learning. We aim to create a world without hiring borders, where exceptional talent can pair with great companies.

Job Summary

We're seeking a Technical Writer to join our Knowledge Team. As a Technical Writer, you'll collaborate with various departments to develop and refine Standard Operating Procedures (SOPs) that streamline operations across the organization. You'll create comprehensive policy documents that support Deel's strategic objectives and comply with regulatory requirements.

Key Responsibilities

  • Develop and refine SOPs to streamline operations
  • Create policy documents that support Deel's strategic objectives
  • Maintain and update existing SOPs and policy documents
  • Participate in Product Go-to-Market and other end-to-end processes
  • Assist in the development and dissemination of policy updates
  • Engage with subject matter experts to gather necessary details
  • Utilize data and feedback to optimize procedural content
  • Design templates and guidelines for consistent policy documentation
  • Ensure all documentation is accessible and understandable for a global audience

Requirements

  • Bachelor's degree in computer science or technical field, or English, communications, or related field with experience in process documentation
  • 3+ years experience as a technical writer
  • Exceptional written and verbal English communication skills
  • Proven ability to distill complex processes into clear content
  • Experience with Confluence/Jira, Zen Desk, Figma, and/or other collaborative tools

What We Offer

  • Competitive pay and benefits
  • Stock grant opportunities
  • Additional perks and benefits based on role and location
  • Remote work flexibility

About Us

Deel is an equal-opportunity employer that values diversity and inclusivity. We're committed to creating a workplace where everyone feels welcome and valued.



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