Quality Assurance Director
3 weeks ago
We are seeking a highly skilled Quality Assurance Director to join our team at Hastings Direct. This is an exciting opportunity for a seasoned professional to lead our Quality and Control Programme, ensuring that we have the right quality and controls in place to operate consistently and effectively as designed.
The successful candidate will be responsible for providing expertise and steer for relevant regulator requirements across our motor claims, home claims, and anti-fraud areas. They will also determine and execute target state 1st line risk, control, compliance, governance, and assurance models, working closely with business owners to establish best practices.
About the Role:
- Drive our Quality and Control Programme, ensuring that we have high-quality standards and outcomes for customers and the business.
- Create the right environments, culture, and frameworks to ensure we have high-quality standards and outcomes for customers and the business.
- Ensure we have the appropriate governance and assurance in place, providing clear visibility, oversight, and management via straightforward principles and frameworks.
What We Offer:
- An attractive salary of £80,000 - £110,000 based on experience, plus a car allowance.
- A flexible working approach, allowing you to balance work and life.
- A competitive bonus scheme, with opportunities to earn up to £10,000 per year.
- Private medical insurance and a comprehensive pension plan.
- A range of wellbeing initiatives, including mental health support and financial wellbeing programs.
About Us:
Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We offer a unique company culture, known as the 4Cs, which prioritizes creating the right culture for our colleagues and giving them the right tools to do their job.
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