Hospitality Operations Manager

4 hours ago


Aberdeen, Aberdeen City, United Kingdom Courtyard by Marriott Aberdeen Airport Full time

We're looking for dedicated professionals to join our team at Courtyard by Marriott Aberdeen Airport, where we pride ourselves on delivering exceptional guest experiences. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day running of our hotel.

About Us

Our company was founded on the principle of providing unparalleled service to business travelers. With a passion for hospitality, we've created an environment that empowers guests to succeed. Our commitment to excellence is evident in every aspect of our hotel, from the moment you step through our doors.

$45,000 - $60,000 per annum

Job Description
  • Guest Experience Specialist: You will be responsible for delivering exceptional guest experiences, ensuring that every interaction with our team leaves a lasting positive impression.
  • Operations Coordinator: You will assist in coordinating daily operations, including room assignments, meal preparation, and events management.
Key Responsibilities:
  • Manage guest relationships and resolve any issues or concerns promptly.
  • Coordinate logistics for events, meetings, and conferences.
  • Collaborate with other departments to ensure seamless delivery of services.
  • Contribute to ongoing quality improvement initiatives.
Requirements:
  • A degree in Hospitality, Business Administration, or a related field.
  • At least 2 years of experience in a similar role within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
Benefits:
  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • A dynamic and supportive work environment.

If you are passionate about delivering exceptional guest experiences and have a strong background in hospitality, we would love to hear from you



  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    We are seeking a talented Senior Hospitality Manager to lead our team and drive excellence in customer service. Key responsibilities include managing staff, resolving problems, and maintaining high standards of quality.In this role, you will be responsible for supervising staff, handling customer complaints, and implementing new procedures to improve...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    About the Role:As a Senior Operations Manager at ABC Hospitality Enterprise, you will be responsible for leading and managing our team to deliver exceptional customer experiences. We are seeking an experienced Duty Manager to join our team and work alongside our current management team.Key Responsibilities:• Problem-solving and leadership skills to...


  • Aberdeen, Aberdeen City, United Kingdom RBH Full time

    Key Responsibilities:The successful candidate will be responsible for delivering exceptional guest service, managing the front of house operations, and ensuring a seamless customer experience.Key Accountabilities:Provide personalized service to guests, addressing their needs and resolving any issues promptly.Manage the reception area, ensuring it is...


  • Aberdeen, Aberdeen City, United Kingdom Premier Inn Limited Full time

    Premier Inn Limited seeks a highly organized and customer-focused Duty Manager to join their Aberdeen Airport team. As a key member of the hotel's management team, you will be responsible for ensuring seamless operations, exceptional customer service, and maintaining high standards of quality and safety.About the RoleManage daily hotel operations, including...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    About The AlbynA welcoming and modern twist on a long-time favourite, where friendly staff go the extra mile for each customer and our menus combine local ingredients, heritage and modern tastes in perfect balance.We are an owner-operated business with big ideas. We care about customer service, excellent food and building an amazing team. We have big plans...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    We are looking for a highly skilled and ambitious Floating Head Chef to lead our kitchen team in managing daily operations, menu preparation, and ensuring high-quality food and exceptional customer experience.The ideal candidate will have at least two years of experience in a Head Chef position and be passionate about food, with a strong interest in Scottish...

  • Operational Director

    2 weeks ago


    Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    We are seeking an experienced Operational Director to join our team at ABC Hospitality Enterprise in Aberdeen, Scotland.As Operational Director, you will play a key role in overseeing the day-to-day operations of our venue, working closely with the General Manager and other senior staff members. Your primary responsibility will be to ensure that our...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    We are seeking an experienced Assistant General Manager to lead our day-to-day operations and deliver exceptional leadership. As a key member of our management team, you will be responsible for overseeing the smooth running of our restaurant, ensuring exceptional customer experiences, and driving business growth.Key Responsibilities:Support the General...


  • Aberdeen, Aberdeen City, United Kingdom KFC UK Full time

    Job OverviewWe're looking for an experienced leader to take charge of our restaurant's daily operations, focusing on enhancing performance in key areas such as customer satisfaction, team management, and inventory control.The ideal candidate will have a strong background in retail or hospitality, with experience in managing teams and driving business growth.


  • Aberdeen, Aberdeen City, United Kingdom Woodlands Care Home Full time

    Hospitality and Catering Manager PositionWoodlands Care Home is seeking a dedicated Hospitality and Catering Manager to lead the smooth operation of our dining areas. Our care home, located in the heart of Aberdeen, offers a range of care services, including Residential, Nursing, Dementia, Respite, and Palliative care.This role requires a highly organized...


  • Aberdeen, Aberdeen City, United Kingdom Village Hotels - Aberdeen - Pub & Grill Full time

    At Village Hotels - Aberdeen, we're seeking a seasoned professional to join our team as a Hospitality Leader for Pub & Grill Operations. As an Assistant Director of Beverage, you will play a pivotal role in driving the success of our Pub and Grills. You will be responsible for supporting the Pub and Grill Manager in recruiting, training, and motivating a...


  • Aberdeen, Aberdeen City, United Kingdom Tabletable Full time

    Job Description:We are seeking a Hospitality General Manager to join our team at Tabletable. As a key member of our management team, you will be responsible for leading your team to achieve high performance standards and delivering exceptional customer service.The ideal candidate will come from a high-volume, guest facing leadership role with an...


  • Aberdeen, Aberdeen City, United Kingdom Redefined Ltd Full time

    Join Our Team at Redefined Ltd: Leading the Way in Culinary Excellence\We are on the hunt for a skilled Food and Beverage Manager to take charge of our culinary operations. As a seasoned leader, you will be responsible for overseeing our food and beverage department, driving innovation, and delivering exceptional customer experiences.\About the Job:\\Oversee...


  • Aberdeen, Aberdeen City, United Kingdom PRS LTD Full time

    Catering Manager PositionPRS LTD is seeking a dynamic and forward-thinking Catering Manager to join their team. This is a permanent position with a salary of £35,000 to £38,000 dependent on experience, working 5 days out of 7, 40 hours per week. Some evenings and weekends will be required as per the needs of the business, as the operation is very strong on...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    ABC Hospitality Enterprise is seeking a dynamic and detail-oriented Reservations Manager to oversee the day-to-day operations of our reservations department. With a passion for delivering exceptional guest experiences, you will be responsible for managing the reservations team, ensuring smooth and efficient operations of restaurant and hotel bookings,...


  • Aberdeen, Aberdeen City, United Kingdom KFC UK Full time

    Job Title: Hospitality Team LeaderKFC UK is seeking a Hospitality Team Leader to join our team. This role offers the opportunity to lead on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.Key Responsibilities:- Lead on day-to-day operations, including food preparation,...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    Company Overview:We are a dynamic and growing hospitality enterprise, committed to delivering exceptional customer experiences and building a passionate team. Our mission is to provide outstanding food, drink, and service in the heart of Aberdeen's West End.About the Role:We are seeking an experienced Reservations Manager to oversee the day-to-day operations...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    We are seeking a skilled and dedicated Commis Chef to become an integral part of our kitchen team at ABC Hospitality Enterprise.The key responsibilities include:Assisting the head chef in maintaining high standards of kitchen operationsCollaborating with the kitchen team to ensure food storage units meet stringent quality and hygiene standardsParticipating...


  • Aberdeen, Aberdeen City, United Kingdom RBH Full time

    A 4-star contemporary hotel in Aberdeen is seeking a full-time Hospitality Service Coordinator to join its team. As a key member of the hotel's operations, you will play a crucial role in delivering exceptional guest experiences and maintaining the highest standards of customer service.Company OverviewThe Aberdeen Altens Hotel is managed by RBH Hospitality,...


  • Aberdeen, Aberdeen City, United Kingdom ABC Hospitality Enterprise Full time

    We are seeking a highly skilled and experienced Reservations Manager to join our team at ABC Hospitality Enterprise. This is an exciting opportunity for a dynamic and detail-oriented individual who is passionate about delivering exceptional customer experiences in a luxury hospitality environment.The successful candidate will be responsible for overseeing...