Customer Service Representative
5 days ago
We are seeking a skilled Contract Support Specialist to join our Contract Administration team. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our Administrative team in operational duties.
Key responsibilities include:
- Communicating effectively with customers to capture, record, and distribute service calls onto the CAFAM system
- Providing phone cover as required by your Team Leader
- Monitoring inboxes as required by your Team Leader
- Raising new work orders for Contract Managers
- Raising reactive work orders for Kier engineers
Requirements:
- Excellent telephone manner and strong verbal and written communication skills
- Ability to create and maintain effective working relationships
- Demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook
- Demonstrable accurate data entry skills with excellent attention to detail
We are committed to creating a diverse and inclusive workplace and welcome applications from candidates with a range of backgrounds and experiences.
Please note that due to the nature of this role, you will be required to complete an Enhanced Disclosure and Barring Service Check.
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Customer Service Representative
1 week ago
Alconbury, United Kingdom Kier Group Full timeWe're seeking a skilled Contract Support Specialist to join our Contract Administration team in the UK. As a key member of our team, you'll be responsible for providing exceptional customer service and administrative support.Key responsibilities include:Communicating effectively with customers and internal stakeholders to capture, record, and distribute...
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Customer Service Representative
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Alconbury, United Kingdom Kier Group Full timeWe are seeking a skilled Contract Support Specialist to join our Contract Administration team. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.Key responsibilities include:Communicating effectively with customers and internal stakeholders to capture, record, and distribute service...
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Customer Service Representative
2 weeks ago
Alconbury, United Kingdom Kier Group Full timeJob Title: Customer Service AdvisorWe're seeking a skilled Contract Support Advisor to join our Contract Administration team in Cambridgeshire and surrounding areas.Location: Cambridgeshire with some remote working available. Travel to other sites may be required.Hours: 40 hours per week. Monday to FridayKey Responsibilities:Communicate effectively with...
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Customer Service Representative
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Alconbury, United Kingdom Kier Group Full timeJob Title: Customer Service AdvisorWe're seeking a skilled Contract Support Advisor to join our Contract Administration team in Cambridgeshire and surrounding areas.Location: Cambridgeshire with some remote working available. Travel to other sites may be required.Hours: 40 hours per week. Monday to FridayKey Responsibilities:Communicate effectively with...
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