Enterprise Portal Specialist
18 hours ago
Rentokil Initial, a FTSE100 organisation in the UK and one of the largest business services companies in the world, is seeking a highly skilled Portal Administrator to join their team.
The successful candidate will be responsible for ensuring customer portals are maintained, key customer SLA's are met, and compliance within the portals is ensured while seeking revenue opportunities.
Duties and Responsibilities:
- Collation of service information required to keep portals updated
- Managing customer expectations on technicians attendance
- Ensuring quotes are obtained and uploaded to the system
- Reviewing recommendations/visit reports to increase job revenue
- Dealing with customer and business queries
- Liaison with service technicians to ensure customer SLA's are met
- Highlight and escalate process gaps and suggests solutions
- Manage daily workloads in relation to the SLA's in place
- Maintain a high level of accuracy whilst meeting strict deadlines
- Develop good relationships with all business and external stakeholders.
- Works with the business front line to improve the quality of information
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables
- Participates in daily meetings and shares ideas and issues
- Uses experience to solve current problems
Requirements:
To be considered for the Portal Administrator role, you will ideally have the following essential skills and qualifications:
- Experience of using Microsoft excel formulas
- Strong IT Skills
- Good interpersonal and teamwork skills
- Be professional, and positive
- Be able to motivate self
- Show passion with a 'can do' attitude
- A Flexible working approach
Benefits:
We offer a competitive salary package including bonus opportunities, a salary grading system linked to performance, company pension, RI Rewards providing access to cashback and discounts from 3,000+ retailers, Refer a Friend scheme earning up to £1000, long service recognition with extra annual leave entitlement, and our Employee Assistance Programme (EAP) available 24/7.
-
Customer Portal Specialist
6 days ago
Dudley, Dudley, United Kingdom Rentokil Initial Full timeAbout the RoleThe Customer Portal Specialist will be responsible for ensuring customer portals are maintained and key customer SLAs are met. This role will focus on compliance within the portals while also seeking revenue opportunities.Key ResponsibilitiesCollate service information required to keep portals updatedManage customer expectations on...
-
Freight Documentation Specialist
5 days ago
Dudley, Dudley, United Kingdom Freight Personnel Full timeFreight Personnel requires a skilled Freight Documentation Specialist to manage export documentation processes efficiently. Based in Dudley, the successful candidate will work collaboratively with our team to deliver exceptional results. Key duties involve:Raising accurate bill of lading instructions and sending them to relevant suppliers via Box Top system...
-
SEN Teacher Specialist
4 days ago
Dudley, Dudley, United Kingdom Tradewind Recruitment Full time**Job Title:** SEN Teacher SpecialistWe are seeking a highly skilled SEN Teacher Specialist to join our team at Tradewind Recruitment. This exciting opportunity is available for a school in Dudley, providing a stimulating environment and engaging curriculum.The successful candidate will have the ability to help children achieve personal goals and academic...
-
Child Protection Specialist
4 days ago
Dudley, Dudley, United Kingdom Entrust Social Care Ltd Full timeJob Overview:We are seeking a qualified and experienced Child Protection Specialist to join our Dudley MBC, Children’s Fostering Team. This is a temporary opportunity with the possibility of extension.About the Role:This role requires a Qualified Social Worker with a minimum of 2 years+ UK Social Worker experience within a Children’s Social Work team.The...
-
Qualified Children's Team Leader
3 weeks ago
Dudley, Dudley, United Kingdom Entrust Social Care Ltd Full timeJob RoleWe are seeking an experienced Social Care Manager to join our Children's Services team as a Team Supervisor.The successful candidate will have a DipSW or equivalent, be registered with the HCPC, have a current DBS, and be a car driver.Key Responsibilities:Manage a team of Social Workers in a Children's In Care Team.Work alongside the Clinical Lead on...
-
Senior Social Worker
3 weeks ago
Dudley, Dudley, United Kingdom Entrust Social Care Ltd Full timeJob OverviewWe are seeking an experienced Senior Social Worker to join our Children's Services Specialist team in Dudley.The ideal candidate will have a strong passion for working with vulnerable adolescents and a proven track record of delivering high-quality social work services.Key ResponsibilitiesAttending MACE and Disruption meetings to discuss risks...
-
Revenue Collection Specialist
4 weeks ago
Dudley, Dudley, United Kingdom Civica UK Ltd Full timeAbout the Role:Civica UK Ltd is seeking a skilled Revenue Collection Specialist to join their Central finance team based in Dudley. As a Revenue Collection Specialist, you will be responsible for the collection of revenue and credit owed to the business, ensuring timely payment to reduce the risk of bad debt and improve cash flow.Key Responsibilities:Drive...
-
Ophthalmology Nurse Specialist
3 weeks ago
Dudley, Dudley, United Kingdom NHS Professionals Full timeJob Title: Registered Nurse – Neonatal Unit SpecialistThe post holder will be responsible for the assessment of care needs and the development, implementation, and evaluation of programmes of care with supervision. They will be required to actively participate in the teaching and supervision of students and junior nurses. The post holder will also be...
-
Dudley, Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full timeCompany OverviewThe Black Country Healthcare NHS Foundation Trust is a leading healthcare provider in the region, committed to delivering high-quality services to our patients.Salary and BenefitsThe successful candidate will be rewarded with a competitive salary of £43,041 - £69,574 per annum, depending on experience, plus a range of benefits including...
-
Financial Collections Specialist
7 days ago
Dudley, Dudley, United Kingdom Gleeson Recruitment Ltd Full time**About Us:**Gleeson Recruitment Ltd is partnering with a well-established client in Dudley, seeking a skilled Credit Controller to join their developed and experienced credit control team.Cash Collections:Proactively pursue overdue invoices and payments through telephone and email communications to achieve key performance indicators (KPIs).Identify key...
-
Dudley, Dudley, United Kingdom Protocol Education Ltd Full timeProtocol Education Ltd is a leading education recruitment agency, committed to providing exceptional support services to schools and educators.Salary: £25,000 - £30,000 per annumJob DescriptionWe are seeking a highly skilled and dedicated SEND Support Specialist to join our team at a large Special Educational Needs and Disabilities (SEND) institution in...
-
Dudley, Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled Consultant Psychiatrist to join our team at Black Country Healthcare NHS Foundation Trust. As a key member of our adult services, you will be responsible for providing high-quality care and treatment to patients in need.Job ResponsibilitiesThe successful candidate will work closely with our experienced...
-
Portal Administrator
2 months ago
Dudley, United Kingdom Rentokil Initial Full timeRentokil InitialPortal AdministratorDudleyMonday - Friday 8:30-5pm Hybrid with 2 day per week in the office Rentokil Initial is a FTSE100 organisation in the UK and we are one of the largest business services companies in the world including a number of global brands including Rentokil, Initial and Ambius. We have 10 businesses covering a range of business...
-
First Contact Administrator
5 months ago
Dudley, United Kingdom BCWA RSR Full timeRSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. RSR Justice are recruiting on behalf of Black County Women’s Aid for a First Contact Administrator to be part of a...
-
Recruitment Consultant
6 months ago
Dudley, United Kingdom Commercial Services Group Full time**Recruitment Consultant **(£27,000pa plus commission) **Connect2Dudley** **About Commercial Services Group** Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies, Procurement, Energy & Carbon,...
-
Senior Recruitment Consultant
5 months ago
Dudley, United Kingdom Commercial Services Group Full time**Senior Recruitment Company** (£28,000pa plus £2,000 OOH & Commission) **Connect2Dudley** **About Commercial Services Group** Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies,...
-
Registered Nurse
2 months ago
Dudley Hill, United Kingdom CV-Library Full timeRegistered Nurse Location: Bradford (BD3) Salary: £22.03 per hour + Excellent Benefits Hours: Nights Available - Full time - 33 hours Time Recruitment is searching for a Registered Nurse for an award-winning care group who won the top 20 mid-size care home group and operate over 22 homes nationwide specialising in luxurious care for the elderly and...
-
Registered Nurse
4 weeks ago
Dudley Hill, United Kingdom Time Recruitment Solutions Ltd Full timeRegistered NurseLocation: Bradford (BD3)Salary: £22.03 per hour + Excellent Benefits Hours: Nights Available - Full time - 33 hours Time Recruitment is searching for a Registered Nurse for an award-winning care group who won the top 20 mid-size care home group and operate over 22 homes nationwide specialising in luxurious care for the elderly and those with...