Customer Relationship Management Specialist

4 days ago

Birmingham, Birmingham, United Kingdom Salt Full time
About Salt

Salt is a leading eCommerce Tech business that has experienced significant growth since its founding in 2010.

We are a dynamic and innovative company that has expanded into new global markets.

Job Description

We are seeking a highly skilled CRM Manager to join our Digital function.

As a CRM Manager, you will play a key role in developing and implementing strategies to drive customer engagement and loyalty.

Key Responsibilities:

  • Develop and execute customer relationship management plans to drive business growth
  • Collaborate with cross-functional teams to identify and prioritize customer needs
  • Analyze customer data to inform business decisions
  • Design and implement customer-facing programs to enhance engagement and loyalty

Requirements:

  • Proven experience in CRM management and customer engagement
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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