Account Manager

3 weeks ago


Crewe, Cheshire East, United Kingdom Arius Recruit Full time
About the Role

As a Customer Success Manager at Arius, you will be responsible for providing exceptional support and training to our clients, ensuring they get the most out of our software. Your expertise will be invaluable in helping us drive growth and customer satisfaction.

We are seeking an experienced professional with a proven track record in Customer Success, Account Management, or Sales within a B2B SaaS/tech environment. You will be responsible for onboarding new customers, developing strong relationships, and identifying opportunities to upsell and cross-sell our services.

A successful candidate will have excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams to deliver seamless experiences for our clients. If you're passionate about driving business growth and delivering exceptional customer experiences, we'd love to hear from you.

Key Responsibilities:

  • Develop and implement strategies to enhance customer success and retention
  • Build and maintain strong relationships with key stakeholders
  • Work closely with cross-functional teams to identify and capitalize on opportunities

Requirements:

  • Proven experience in Customer Success, Account Management, or Sales within a B2B SaaS/tech environment
  • Strong communication and interpersonal skills
  • Ability to work collaboratively as part of a team

What We Offer:

  • Base salary up to £45,000 + competitive benefits package
  • Flexible working hours
  • 25 days annual leave
  • Opportunity to work with a leading sales recruitment agency

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