Claims Relationship Manager

4 weeks ago


Leeds, Leeds, United Kingdom Stride Resource Management Ltd Full time
Claims Account Manager

Stride Resource Management Ltd is seeking a skilled Claims Account Manager to join our dynamic team. As a key member of our organization, you will be responsible for establishing and nurturing relationships with our existing client portfolio while identifying new business opportunities.

Key Responsibilities:

  • Develop and maintain strong, lasting client relationships at multiple levels.
  • Proactively lead both new and existing business relationships to ensure exceptional service delivery.
  • Collaborate with internal teams to create tailored solutions that meet client needs.
  • Engage in contract negotiation, implementation, and performance measurement against key metrics.
  • Identify and convert business opportunities while ensuring compliance with corporate governance standards.
  • Act as a client relationship advocate, addressing issues and providing constructive feedback.

Requirements:

  • Solid understanding of the UK TPA market and experience in an insurance claims environment.
  • Proven client management experience with excellent communication, report writing, and presentation skills.
  • Strong organisational skills with the ability to meet deadlines and deliver high-quality results.
  • Flexibility to travel throughout the UK as needed.
  • CII/CILA qualification preferred or progress towards it.
  • A collaborative team player who can also work independently and take initiative.

This role offers the chance to be part of a team that values client-centricity and is committed to challenging the status quo. As a remote opportunity, you can be based anywhere within the UK. In return, you will receive a salary up to £50K, along with a comprehensive benefits package.



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