Risk Management Advisor

15 hours ago


Cheadle Hulme, Stockport, United Kingdom Pets at Home Full time

Pets at Home is committed to delivering exceptional customer experiences, and as a Fraud Queue Agent, you will play a vital role in ensuring the security of our customers' online transactions.

Your primary responsibilities will include:

  • Monitoring live transactions and identifying potential risks.
  • Analyzing high-risk transactions and implementing appropriate actions.
  • Collaborating with internal teams to share knowledge and best practices.

To excel in this position, you will need:

  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Proficiency in Microsoft Excel and investigation techniques.

In return, you can expect a competitive salary of £42,250 per annum, a full-time role with a 39-hour workweek, and a 9-12 month fixed-term contract with flexible working arrangements.


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