Customer Support Specialist

4 weeks ago


Torquay, Torbay, United Kingdom Lloyds Banking Group Full time

About this opportunity

We are seeking a passionate and caring individual to join our team as a Customer Support Specialist. As a key member of our team, you will play a vital role in providing excellent customer service and support to our customers.

Key Responsibilities

  • Provide exceptional customer service and support via phone, email, and social media.
  • Resolve customer queries and concerns in a timely and efficient manner.
  • Work closely with colleagues to ensure customer needs are met.
  • Develop a deep understanding of our products and services to provide expert advice.

About us

Lloyds Banking Group is a leading financial services provider that is committed to making a positive impact on our customers and communities. We are a values-led organization that is dedicated to building a truly inclusive workplace where all colleagues have the opportunity to make a real difference.

What we offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The opportunity to work with a leading financial services provider.

Requirements

To be successful in this role, you will need to be a team player with excellent communication and interpersonal skills. You will also need to be able to work in a fast-paced environment and prioritize multiple tasks effectively.

About working for us

We are committed to creating a workplace that is inclusive and diverse, where all colleagues feel valued and respected. We offer a range of benefits and initiatives to support our colleagues, including flexible working arrangements, employee assistance programs, and access to training and development opportunities.



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