Gateline Support Officer

2 weeks ago


Taunton, Somerset, United Kingdom First Rail Full time

First Rail is committed to providing a world-class travel experience for our customers, and we're looking for a highly skilled and customer-focused individual to join our team as a Gateline Support Officer.

In this role, you will be responsible for delivering exceptional customer service, addressing customer queries, and ensuring their security. You will also be required to maintain the overall appearance of the gateline area, clearing rubbish and ensuring customer walkways are unobstructed.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to remain calm under pressure. If you're a self-starter with a can-do attitude and a passion for delivering exceptional customer service, we'd love to hear from you.

The estimated salary for this role is £28,000 - £34,000 per annum, depending on experience.



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