Product Manager HRIS ServiceNow

1 month ago


Leeds, Leeds, United Kingdom Asda Stores Ltd Full time
Job Title: ServiceNow Product Owner

Asda Stores Ltd is seeking a highly skilled ServiceNow Product Owner to join our Asda People Services team. The successful candidate will be responsible for defining and delivering our HRSD ServiceNow platform strategy and solutions.

Key Responsibilities:
  • Support the implementation, configuration, and optimization of the ServiceNow system within the organization.
  • Analyse processes, gather system requirements, and collaborate with stakeholders to ensure the effective utilization of the ServiceNow platform.
  • Work closely with Process Owners, People Tech members, and Asda Tech specialists, as well as external vendors to deliver high-quality ServiceNow solutions that align with business needs and support efficient service management processes.
  • Support gathering of requirements and management of the product backlog and will work closely with stakeholders to successfully deliver ServiceNow projects which comply with the standards set by the platform team.
Requirements:
  • Education to a degree level in a relevant field (business, computer science, engineering, etc.).
  • Certification in Agile methodologies (e.g., Certified Scrum Product Owner) is a plus.
  • ServiceNow Certified.
  • Previous experience in a Product Owner or similar role is highly preferred.
  • Strong understanding of HR Operating models and process design to optimise utilisation of HRSD ServiceNow module.
  • Ability to work in a technological environment whilst working with business users.
  • Able to translate technical concepts to business users.
  • Analytical and problem-solving abilities.
  • Ability to balance technical considerations with business and user needs.
  • Familiarity with product management tools and software (e.g., Jira, Trello) is a plus.
What We Offer:
  • Hybrid and flexible working.
  • Discretionary bonus.
  • Company matched pension.
  • 25 days annual leave per year plus 8 bank holidays.
  • 13 paydays a year.
  • Digital GP and Wellbeing sessions.
  • Discount off your shopping at Asda and George.
  • Career development and apprenticeship and graduate schemes.
  • Free city centre parking.

We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda.

Our hybrid way of working gives you the choice to work where it works. This enables you to choose where you'll be the most effective. It offers a mix of working from home and in an office environment that works best for you and your team.



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