Business Systems Analyst Asda

1 month ago


Leeds, Leeds, United Kingdom Asda Stores Ltd Full time

As a key member of the Asda People Services team, you will play a vital role in defining and delivering our HRSD ServiceNow platform strategy and solutions.

About the Role

The primary responsibility of this position is to act as the bridge between the development team and Process Owners, ensuring that development efforts align with the overall vision, goals, and priorities of ServiceNow. You will lead a team of 3-4 colleagues and own and manage the HRSD ServiceNow platform within the organisation.

Key Responsibilities
  1. Product Vision, Roadmap & Funding Proposals
  2. Assist the product team with setting strategy, vision, and roadmap for HRSD
  3. Prioritise backlog items based on business value, user needs, and technical considerations.
  4. Provide inputs to development of the business case to secure funding for identified opportunities.
  5. Collaborate with stakeholders to define and refine the product strategy
  6. Maintain and prioritise the product backlog, ensuring that it is updated regularly technical task.
  7. Lead the development of testing strategy, testing scripts and signoff for any changes and development.
  8. Define standards for the Citizen Development framework and ensure adherence.
  9. Plan and coordinate the product release schedule in collaboration with the development team and stakeholders.
  10. Define clear acceptance criteria for new releases with the development team to ensure that deliverables meet those criteria.
  11. Lead team members to build a culture of continuous product excellence and improvement.
  12. Act as the primary point of contact for the development team regarding product-related questions and decisions.
  13. Collaborate closely with cross-functional teams, including designers, developers, and testers, to ensure a shared understanding of requirements.
  14. Manage demands, requirements, and feedback for ServiceNow.
  15. Own continuous improvement for HRSD ServiceNow and explore new features of the platform.
  16. Support the adoption of a standardised product, limiting customisation for business reasons.
  17. Provide inputs for governance boards as per pre-defined frameworks and templates.
  18. Participate in sprint retrospectives and actively seek opportunities to improve team processes and product quality.

This is an excellent opportunity to join Asda's dynamic People Services team and contribute to the success of our business.



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