Telecoms Support Specialist

3 weeks ago


South East London, United Kingdom Hawksworth Full time
Job Title: Voice Telecommunications Support Technician

Hawksworth UK is seeking a skilled Voice Telecommunications Support Technician to join their team on an initial 6-month Inside IR35 contract. The successful candidate will have the opportunity to work with a leading investment bank in London, providing technical support for their telecommunications systems.

Key Responsibilities:
  • Install and maintain telephone systems, including Cisco IP Telephony and video conferencing systems.
  • Provide face-to-face, telephone, and email support to end-users, including troubleshooting and resolving technical issues.
  • Manage SIP service providers and SIP trunks, as well as Nice NTR voice recording systems.
  • Support mobile phones and meeting room equipment, including Cisco CUCM.
Requirements:
  • Experience with Cisco IP Telephony support, video conferencing systems, and SIP service providers.
  • Strong technical skills and ability to troubleshoot complex issues.
  • Excellent communication and customer service skills.
  • Financial Services Industry experience, preferably in Investment Banking.

This is a fantastic opportunity for a skilled telecoms professional to join a leading investment bank and work on a variety of exciting projects. If you are interested in this role, please apply now with your resume and a cover letter outlining your experience and qualifications.



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