Education Program Coordinator

2 months ago


Bury St, Suffolk, United Kingdom Pertemps Bond Full time
Job Description

Pertemps Bond is seeking a highly organized and customer-focused Education Coordinator to join our team. As an Education Coordinator, you will play a crucial role in supporting learners throughout their educational journey.

Key Responsibilities:
  • Support Learners: Provide exceptional support to learners from initial booking to program completion, ensuring a seamless experience.
  • Process Optimization: Streamline education processes, ensuring efficient and effective delivery of services.
  • Customer Queries: Manage the main customer-facing inbox, responding to queries and resolving issues in a timely and professional manner.
  • Communication: Collaborate with other departments to improve processes related to the customer journey, ensuring excellent communication and a high level of customer satisfaction.
Requirements:
  • Strong Planning and Organization Skills: Ability to multi-task and manage a varied workload, prioritizing the needs of the customer.
  • Professional Communication: Confident and professional telephone manner, with the ability to communicate effectively with individuals at all levels.
  • Technical Skills: Experienced and confident with Office 365 and Microsoft products.
  • Additional Languages: Ability to communicate in multiple languages is desirable.

Pertemps Bond is a global education company committed to sustainability and customer satisfaction. As an Education Coordinator, you will be part of a dynamic team that values innovation, quality, and customer focus. If you are a driven and customer-focused individual with excellent organizational skills, we encourage you to apply for this exciting opportunity.


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