Senior Service Advisor

4 weeks ago


Guildford, Surrey, United Kingdom Lookers Full time

About the Role

We are seeking an experienced and dedicated Senior Service Advisor to join our Aftersales Team at Guildford Skoda. As a Senior Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the full Aftersales department to organise and schedule appointments.

Responsibilities

  • Manage a high-volume of customers daily, as well as telephone calls and online booking queries.
  • Inform customers of turnaround times and ensure effective communication throughout the time when a customer's car is in the workshop.
  • Maintain accurate customer records, and update the systems when any bookings have been made.
  • Work closely with the Service Manager and other team members to achieve sales and customer satisfaction targets.

Requirements

To be successful in this role, you will need to have excellent communication skills, the ability to build rapport easily, and the ability to explain technical information in a clear and concise manner. Previous experience using Kerridge/ADP would be an advantage, as well as having knowledge of other essential dealer systems.

About Us

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK and Ireland. We offer an industry-leading benefits package, including competitive basic salaries, enhanced holidays, eligibility to join one of our car schemes, and much more.



  • Guildford, Surrey, United Kingdom Perfect Placement Full time

    Senior Service Advisor OpportunityWe are seeking a highly skilled Senior Service Advisor to join our busy Dealership in Guildford. As a Senior Service Advisor, you will be responsible for providing exceptional customer service, communicating effectively with customers, and ensuring that all repair work is completed to the highest standard.Key...


  • Guildford, Surrey, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Senior Service Advisor to join our Aftersales Team at Guildford Skoda. As a Senior Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the full...


  • Guildford, Surrey, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Senior Service Advisor to join our Aftersales Team at Guildford Skoda. As a Senior Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories. You will also be liaising...

  • Senior Tax Advisor

    4 weeks ago


    Guildford, Surrey, United Kingdom TPF Recruitment Full time

    Job Title: Senior Tax AdvisorWe are seeking a highly skilled Senior Tax Advisor to join our team at TPF Recruitment. As a Senior Tax Advisor, you will play a key role in helping our clients achieve their business and personal ambitions.The RoleAs part of our private client tax team, you will have the opportunity to work closely with clients, managing your...

  • Service Advisor

    1 month ago


    Guildford, Surrey, United Kingdom The Recruitment Solution Full time

    Service Advisor OpportunityAre you a skilled Service Advisor looking for a new challenge? The Recruitment Solution is excited to offer a fantastic opportunity for a Service Advisor to join a successful dealership in the Guildford area.We are seeking a highly motivated and experienced Service Advisor to join our team. As a Service Advisor, you will be...

  • Tax Advisor Senior

    2 weeks ago


    Guildford, Surrey, United Kingdom TPF Recruitment Full time

    Role OverviewWe are seeking a highly skilled Tax Advisor Senior to join our team. As a key member of our private client tax team, you will play a vital role in delivering exceptional client service and producing high-quality work.Key ResponsibilitiesManage a portfolio of private clients, trusts, and partnerships, providing comprehensive personal tax...


  • Guildford, Surrey, United Kingdom Perfect Placement Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Professionally communicate with customers about service and...

  • Senior Tax Advisor

    1 month ago


    Guildford, Surrey, United Kingdom TPF Recruitment Full time

    Job Title: Private Client Tax SeniorWe are seeking a highly skilled and experienced Private Client Tax Senior to join our team. As a key member of our private client tax team, you will have the opportunity to work closely with clients, providing comprehensive personal tax compliance and advisory services tailored to each client's unique circumstances.Key...

  • Senior HR Advisor

    4 weeks ago


    Guildford, Surrey, United Kingdom Reed Full time

    Reed HR is seeking a skilled Senior HR Advisor to support our client\u2019s friendly HR department on an ongoing temp assignment.The role involves working in a fast-paced environment, with high attention to detail and a willingness to take on various responsibilities.Key responsibilities include:ERNew projectsStrong knowledge of legislation, policies,...

  • Service Advisor

    4 weeks ago


    Guildford, Surrey, United Kingdom Recruitment Boutique Full time

    Service Advisor OpportunityThis is an exciting opportunity to join a busy Dealership as a Service Advisor in Guildford on a temporary basis. The hourly rate is between £20.00 and £22.00 per hour, with 45 hours per week. As the first point of contact for the Service Department, you will need to have an excellent level of communication and presentation...

  • Service Advisor

    2 weeks ago


    Guildford, Surrey, United Kingdom Lookers Full time

    About the RoleLookers Guildford Skoda is seeking an experienced Senior Service Advisor to join their Aftersales Team. The successful candidate will be responsible for booking MOTs, services and other repair work for customers, advising on warranty cover and up-selling additional parts/accessories, and liaising with the Aftersales department to organize...


  • Guildford, Surrey, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunitySalary: Up to £32,000 Basic OTE £45,000 + and company benefitsWorking hours: Monday to Friday, 8am - 6pm, 1 in 3 Saturday mornings - full time, permanent positionWe are seeking a skilled Service Advisor to join our high-performing team at our main dealership in Guildford. This role offers an excellent opportunity for career...


  • Guildford, Surrey, United Kingdom Azets Group Full time

    Job Title: Senior Tax Advisor Hybrid WorkingEstimated Salary: £70,000 - £100,000 per annumJob DescriptionThis role involves providing tax advisory services to a variety of clients, from small businesses to large corporate entities.You will own and manage client portfolios, oversee team members' portfolios, and contribute to workflow...

  • Sales Advisor

    3 weeks ago


    Guildford, Surrey, United Kingdom Amplifon Full time

    Sales and Customer Service Advisor Role Overview We are seeking a Sales and Customer Service Advisor to join our team in Bramley. As a Sales and Customer Service Advisor, you will be responsible for managing the diary for the audiologist, making calls to customers, and providing a warm welcome to anyone who comes into the shop. Key Responsibilities ...


  • Guildford, Surrey, United Kingdom QED Legal Full time

    Senior Legal Advisor - Estate Planning: QED Legal is seeking a highly experienced Private Client Lawyer to join their team in Guildford. As a senior member of the team, you will handle complex cases involving Wills, Trusts, and Probate, and provide expert legal advice to clients.About the Firm: QED Legal is a respected law firm based in Guildford, providing...

  • Service Advisor

    4 weeks ago


    Guildford, Surrey, United Kingdom The Recruitment Solution Full time

    Service Advisor OpportunityAre you an experienced Service Advisor looking for a new challenge? We have an exciting opportunity for a Service Advisor to join our successful dealership in the Guildford area.Key Responsibilities:• Meet and greet customers into the service reception• Book in vehicles• Raise and close job cards• Gain authorisations for...


  • Guildford, Surrey, United Kingdom ASI Recruitment Full time

    Job Opportunity: A talented Service Advisor is required to provide excellent front-of-house customer service in a busy independent business. The ideal candidate will be the first point of contact for customers, dealing with booking in work, answering customer queries, and helping with the day-to-day running of the business. Key responsibilities include...


  • Guildford, Surrey, United Kingdom Hays Senior Finance Full time

    We are seeking a highly skilled Senior Accountant to join Hays Senior Finance. As a Senior Accountant, you will play a key role in ensuring the smooth running of our office, providing clients with exceptional accountancy services, and managing a portfolio of clients.Key ResponsibilitiesPrepare and manage client accounts, tax returns, and personal tax...


  • Guildford, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Sales and Service Advisor to provide exceptional customer service and support the store's operations in Guildford, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers to enhance their shopping experience.Operate the cash register and handle transactions efficiently to minimize wait times.Maintain the store's...


  • Guildford, Surrey, United Kingdom Motus Legal Recruitment Full time

    About Us">Motus Legal Recruitment is a renowned name in the legal recruitment sector, with a reputation for delivering exceptional results.We take pride in understanding the unique needs of our clients and candidates, and tailor our approach accordingly.In this dynamic role, you will be part of a top 100 UK law firm in Guildford, Surrey, working on...