Service Advisor Position

4 weeks ago


Guildford, Surrey, United Kingdom Perfect Placement Full time
Service Advisor Job Description

We are seeking a highly skilled Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.

Key Responsibilities:
  • Professionally communicate with customers about service and repair work required on their vehicle.
  • Produce Job Cards on in-house computer systems.
  • Update Customers and Vehicle Records.
  • Prepare and complete Invoices.
  • Advise Customer on estimated costs of repairs and timescales of work due to be completed.

Requirements:
  • A working experience within a Service Advisor role.
  • The ability to upsell on service work and service plans.
  • Customer Focused and an excellent communicator.
  • Familiarity with using Motor Dealership Database Software.

What We Offer:
  • Competitive salary.
  • Bonus: OTE ranges from £100 - £300 per month (average £150) based on monthly set targets for the branch.
  • Pension scheme.
  • 21 days of annual leave + bank holidays.
  • Staff discount scheme for friends and family.
  • Opportunities for career advancement, including keyholder responsibilities and potential promotion to Branch Manager.

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