Head of IT Operations Manager

1 week ago


Birmingham, Birmingham, United Kingdom Crimson Full time
Head of IT Operations Job Description

Crimson is seeking an experienced Head of IT Operations to lead and manage our IT Operations team, ensuring the reliability and availability of all IT services.

This role will involve overseeing infrastructure, cloud computing, cybersecurity, networking, application support, databases, and helpdesk/end-user services. You will contribute to executing the overall IT vision and strategy for Service Management functions.

Key Responsibilities:
  • Lead the IT Operations function
  • Customer service focussed is essential
  • CAPEX/OPEX budget experience
  • Line Management experience
  • Play a key role in redesigning the clients Azure infrastructure
  • Supplier Management
  • Azure on Prem cloud knowledge
  • Oversee and manage IT operational expenditure
  • Contribute significantly to our continuous improvement strategy

This is an exciting opportunity for a seasoned IT professional to join our team at Crimson and contribute to the success of our clients.

Requirements:

  • Extensive experience in an IT Service Operations environment
  • Strong stakeholder and relationship management skills
  • Proven experience in using monitoring tools to proactively identify and resolve potential issues
  • Experience managing disaster recovery plans and tests
  • Deep understanding of computer systems, hardware, software, and networks

If you are a motivated and experienced IT professional looking for a new challenge, please submit your updated CV to Dean Parkes at Crimson for immediate consideration.



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