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IT Support Specialist

2 months ago

Sevenoaks, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

Job Summary:

Pearson Whiffin Recruitment Ltd is seeking a skilled IT Support Specialist to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to users across various Windows-based systems, including Microsoft 365.

Key Responsibilities:

  • Provide timely and effective technical support to users via phone, email, or in-person.
  • Troubleshoot hardware and software issues, including low-level networking problems.
  • Collaborate with the team to resolve complex technical issues.
  • Stay up-to-date with the latest technologies and best practices in IT support.
  • Develop and maintain strong relationships with internal stakeholders and external clients.

Requirements:

  • Previous experience in IT support or a related field.
  • Strong knowledge of Windows operating systems and Microsoft 365.
  • Experience with troubleshooting hardware and software issues.
  • Familiarity with networking concepts and protocols.
  • Relevant certifications, such as CompTIA A+, Network+, or MS100, are preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading recruitment agency in the industry.