Housing & Wellbeing Coordinator
2 months ago
About Homes Plus
Homes Plus is a leading social enterprise dedicated to creating inclusive and thriving communities for our customers and employees. We believe in hiring people, not numbers, and are committed to creating a workplace that values diversity, equity, and inclusion.
About the Role
We are seeking a highly motivated and experienced Housing & Wellbeing Coordinator to join our team. As a key member of our community engagement team, you will play a vital role in promoting safe and secure independent living, reducing isolation, and providing support to our residents.
Key Responsibilities
- Engage with residents to promote safe and secure independent living and reduce isolation
- Provide advice on rent and service charges, assist with benefits claims, and support customers with their financial needs
- Work with our internal income recovery team to reduce rent arrears
- Develop and maintain relationships with residents, colleagues, and external partners to promote a culture of community engagement and support
Requirements
- Experience/knowledge of housing management, social care, and/or wellbeing of retirement living services
- Good computer skills with knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint
- Effective communication skills, both written and verbal, with the ability to build great relationships with customers and colleagues
- A good mix of 'team player' attributes and the ability to work effectively using your own initiative
- Awareness of Health & Safety
What We Offer
- Competitive salary with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- Bonus scheme for all colleagues at 2%
- Training and development opportunities
- Extra perks including huge discounts and offers from shops, cinemas, and more
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