Dispute Resolution Specialist

4 weeks ago


Enfield Town, Greater London, United Kingdom Sanctuary Personnel Ltd Full time
Job Title: Dispute Resolution Officer

Sanctuary Personnel Ltd is seeking a highly skilled and compassionate Resident Relationship Officer to join their team in Enfield. This is a full-time position, and we are offering a competitive salary of £18.76 PAYE and £23.22 per hour.

About the Role:

The Resident Relationship Officer will play a vital role in ensuring that every resident living in an Enfield Council Home has access to a single point of contact for guidance, support, coaching, and empowerment. The successful candidate will work closely with residents to identify their strengths and develop new pathways for resolution of issues impacting their lives.

Key Responsibilities:
  • Provide emotional support and guidance to residents facing significant challenges
  • Develop and implement personalized plans to empower residents to overcome obstacles
  • Collaborate with internal stakeholders to ensure seamless service delivery
  • Travel to and from work independently, utilizing a clean UK driving license
  • Work a standard 35 hours per week
Requirements:
  • GCSEs A-C or equivalent, including English and Maths
  • 2+ years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

We are looking for a dedicated and compassionate individual who is passionate about making a positive impact in the lives of others. If you are a motivated and empathetic professional with a strong desire to support vulnerable individuals, we encourage you to apply for this exciting opportunity.



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