Field Operations Specialist
4 weeks ago
We are seeking a highly skilled Field Operations Specialist to join our team at Thames Water. As a Field Operations Specialist, you will play a critical role in ensuring the efficient operation of our clean water network.
Key Responsibilities:
- Coordinating complex planned and reactive technical activities to ensure maximum effectiveness and minimal customer impact.
- Completing CP1 & 2 and supporting confined space entries/works.
- Providing technical support to conclude solutions to problems and ensure a robust, stable, and efficient network.
- Delivering event crisis management plans, minimizing service interruptions and impact on Thames Water customers.
- Working alongside the field teams and customer solution centre to identify the cause of complex/difficult problems and find a suitable resolution.
- Contractor auditing to ensure that all works are being completed to the Thames Water standards and in line with compliance.
- Providing information on required maintenance and improvement and assisting with contingency planning.
- Reporting back to the business the performance of your region, highlighting any high risks to the business.
- Promoting a culture of health and safety as well as continuous improvements across your region.
Requirements:
- Good verbal and written communication skills.
- Be fully proficient at using the appropriate Company IT systems and office software.
- Previous experience within the Water Industry, ideally on water networks would be beneficial.
- Delivering customer excellence through network delivery.
- Have a zero-compromise approach to health and safety and be persistent in your methods.
- Be an exceptional orator at all levels of an organisation.
- Have previous working experience working and managing the activity of third-party contractors.
- Be able to demonstrate good business/stakeholder awareness, jointly with an innovative and creative approach to problem-solving and strong teamwork and influencing skills.
What We Offer:
- A competitive salary of up to £43,000 per annum depending on skills and experience.
- A car allowance.
- Annual Leave 26 days holiday per year increasing to 30 with the length of service.
- Contributory pension.
- Personal Medical Assessments.
- A wider benefits scheme including our benefits hub.
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