Field Operations Specialist

4 weeks ago


Enfield Town, Greater London, United Kingdom Thames Water Full time
Job Description

We are seeking a highly skilled Field Operations Specialist to join our team at Thames Water. As a Field Operations Specialist, you will play a critical role in ensuring the efficient operation of our clean water network.

Key Responsibilities:

  • Coordinating complex planned and reactive technical activities to ensure maximum effectiveness and minimal customer impact.
  • Completing CP1 & 2 and supporting confined space entries/works.
  • Providing technical support to conclude solutions to problems and ensure a robust, stable, and efficient network.
  • Delivering event crisis management plans, minimizing service interruptions and impact on Thames Water customers.
  • Working alongside the field teams and customer solution centre to identify the cause of complex/difficult problems and find a suitable resolution.
  • Contractor auditing to ensure that all works are being completed to the Thames Water standards and in line with compliance.
  • Providing information on required maintenance and improvement and assisting with contingency planning.
  • Reporting back to the business the performance of your region, highlighting any high risks to the business.
  • Promoting a culture of health and safety as well as continuous improvements across your region.

Requirements:

  • Good verbal and written communication skills.
  • Be fully proficient at using the appropriate Company IT systems and office software.
  • Previous experience within the Water Industry, ideally on water networks would be beneficial.
  • Delivering customer excellence through network delivery.
  • Have a zero-compromise approach to health and safety and be persistent in your methods.
  • Be an exceptional orator at all levels of an organisation.
  • Have previous working experience working and managing the activity of third-party contractors.
  • Be able to demonstrate good business/stakeholder awareness, jointly with an innovative and creative approach to problem-solving and strong teamwork and influencing skills.

What We Offer:

  • A competitive salary of up to £43,000 per annum depending on skills and experience.
  • A car allowance.
  • Annual Leave 26 days holiday per year increasing to 30 with the length of service.
  • Contributory pension.
  • Personal Medical Assessments.
  • A wider benefits scheme including our benefits hub.


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