Localization Manager

2 months ago

London, Greater London, United Kingdom Lionbridge Full time
Localization Manager

Lionbridge is seeking a seasoned professional to lead our localization efforts and drive operational excellence.

  • Develop and implement strategic initiatives to enhance and streamline workflow processes.
  • Collaborate with cross-functional teams to identify opportunities for process optimization and efficiency improvements.
  • Proactively analyze current workflows to identify potential bottlenecks and areas for improvement.
  • Develop and maintain strong relationships with key stakeholders to ensure successful change implementation.
  • Facilitate training sessions and workshops to empower team members with new Lionbridge processes and tools.
  • Utilize data-driven insights to measure the impact of changes and continuously refine strategies.
  • Stay abreast of industry best practices and emerging trends in change management.
  • Foster a culture of adaptability and innovation within the organization.
  • Evangelize localization best practices, raising awareness of localization processes, requirements, timelines, and impact with cross-functional partners.
Requirements
  • 5+ years' experience in project/program management or account management within the LSP industry.
  • Experience defining best-in-class localization processes and products.
  • Change management frameworks and cross-functional collaboration skills.
  • Ability to function productively and proactively in a fast-moving environment.
  • Strong analytical/problem-solving skills, demonstrated success in driving complex programs, and outstanding organizational skills and agility.
  • Ability to establish instant credibility and be a leader who both speaks and acts with confidence.
  • Strong communication skills (verbal and written), proven project management skills, and be a motivated self-starter.
  • Ability to engage with customers as a Customer Success leader: understand customers' business needs and challenges.
  • Consistently drive excellent customer experience and service.
  • Fluency in English. Fluency in additional languages would be considered an advantage.
  • BA/BS or equivalent experience would be considered an advantage.
About Lionbridge

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages.

Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences.

Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

Learn more at https://www.lionbridge.com/.

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