Counter Manager
3 days ago
We are seeking a dynamic, inspirational Store/Retail/Counter Manager to lead our team of Sales Associates. The successful candidate will have proven leadership, coaching, and business management skills in a fast-paced retail environment.
The ideal candidate will have total accountability for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. This is an excellent opportunity for an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential.
Key qualifications include proven retail management experience, preferably within the cosmetics industry. The ideal candidate will have the ability to provide inspirational, authentic, and personalized customer service. Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling, is also essential.
In this role, you will have the opportunity to work in a culture that values diversity of thought and people, offering progressive career opportunities, outstanding training, and a competitive remuneration and benefits package.
Requirements:
- Proven retail management experience preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience including setting sales and customer service targets
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
- Job: Retail - Store
- Primary Location: GB-ENG-Leicester
- Job Type: Standard
- Schedule: Full-time
- Shift: Variable
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