Current jobs related to Guest Services Shift Manager - Skegness - Butlins
-
Guest Services Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlin's Full timeAbout Butlin'sWe're a leading provider of fun-filled breaks, delivering exceptional experiences to hundreds of thousands of guests each year. Our mission is to create Altogether More Entertaining and Fun Breaks, driven by our three core values: Create Smiles, Get Stuck In, and Cares For Each Other.The RoleThe Guest Services Manager is a key position...
-
Guest Services Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlin's Full timeAbout Butlin'sWe're a leading provider of fun-filled breaks, delivering exceptional experiences to hundreds of thousands of guests each year. Our mission is to create Altogether More Entertaining and Fun Breaks, driven by our three core values: Create Smiles, Get Stuck In, and Cares For Each Other.The RoleThe Guest Services Manager is a key position...
-
Guest Services Manager
5 months ago
Skegness, United Kingdom Butlin's Full timeAbout Butlin’sAt Butlin’s, we’re all about fun, excitement and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.Ask any of our team, past and present, and one of the best things they’ll say about working at...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Sports & Activities Team as a Shift Manager. This is an operational guest-facing role that requires a strong focus on delivering exceptional service and ensuring that our guests have an unforgettable experience.Key ResponsibilitiesEnsure daily operational plans are fulfilled by leading and...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Sports & Activities Team as a Shift Manager. This is an operational guest-facing role that requires a strong focus on delivering exceptional service and ensuring that our guests have an unforgettable experience.Key ResponsibilitiesEnsure daily operational plans are fulfilled by leading and...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced Shift Manager to join our Buffets Team at Butlin's. As a Shift Manager, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating your team to deliver exceptional guest experiences.Key Responsibilities:Lead and motivate your team to achieve operational targets and deliver...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced Shift Manager to join our Bars & Shops Team. As a Shift Manager, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating your team to deliver exceptional guest experiences.Key Responsibilities:Lead and motivate a team of staff to deliver high-quality service and achieve...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced Shift Manager to join our Bars & Shops Team. As a Shift Manager, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating your team to deliver exceptional guest experiences.Key Responsibilities:Lead and motivate a team of staff to deliver high-quality service and achieve...
-
Shift Manager
1 month ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Sports & Activities Team as a Shift Manager. This is an operational guest-facing role that requires a strong focus on delivering exceptional guest experiences while maintaining high operational standards.Key ResponsibilitiesEnsure daily operational plans are fulfilled by leading and motivating...
-
Shift Manager
1 month ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Sports & Activities Team as a Shift Manager. This is an operational guest-facing role that requires a strong focus on delivering exceptional guest experiences while maintaining high operational standards.Key ResponsibilitiesEnsure daily operational plans are fulfilled by leading and motivating...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Buffets Team as a Shift Manager. Reporting to the Venue Manager, this role is responsible for ensuring daily operational plans are fulfilled by leading the team and ensuring they are in the right place at the right time to manage fluctuating guest demand while maintaining operational standards...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Buffets Team as a Shift Manager. Reporting to the Venue Manager, this role is responsible for ensuring daily operational plans are fulfilled by leading the team and ensuring they are in the right place at the right time to manage fluctuating guest demand while maintaining operational standards...
-
Shift Manager
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced Shift Manager to join our Buffets Team at Butlin's. As a Shift Manager, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating your team to deliver exceptional guest experiences.Key Responsibilities:Lead and motivate your team to achieve operational targets and deliver...
-
Shift Manager
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced Shift Manager to join our Buffets Team at Butlin's. As a Shift Manager, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating your team to deliver exceptional guest experiences.Key Responsibilities:Lead and motivate your team to achieve operational targets and deliver...
-
Shift Manager
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Buffets Team as a Shift Manager. Reporting to the Venue Manager, this role is responsible for ensuring daily operational plans are fulfilled by leading the team and ensuring they are in the right place at the right time to manage fluctuating guest demand while maintaining operational standards...
-
Shift Manager
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Buffets Team as a Shift Manager. Reporting to the Venue Manager, this role is responsible for ensuring daily operational plans are fulfilled by leading the team and ensuring they are in the right place at the right time to manage fluctuating guest demand while maintaining operational standards...
-
Shift Manager
2 weeks ago
Skegness, United Kingdom Butlin's Full timeJob DescriptionAbout the roleWe are looking for Shift Managers to join our Skegness Team in a range of areas including Bars & Shops, Restaurants & Quick Service Restaurants, Buffets and Sports & Activities. The Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried...
-
Shift Manager
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeJob OverviewWe are seeking a skilled Shift Manager to oversee daily operations in our Bars & Shops department.The successful candidate will be responsible for ensuring that team members are in the right place at the right time to manage fluctuating guest demand.Key Responsibilities:Lead daily operational plans to ensure seamless service deliveryMonitor and...
-
Shift Manager
3 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeJob OverviewWe are seeking a skilled Shift Manager to oversee daily operations in our Bars & Shops department.The successful candidate will be responsible for ensuring that team members are in the right place at the right time to manage fluctuating guest demand.Key Responsibilities:Lead daily operational plans to ensure seamless service deliveryMonitor and...
-
Shift Manager
4 weeks ago
Skegness, Lincolnshire, United Kingdom Butlins Full timeAbout the RoleWe are seeking an experienced leader to join our Bars & Shops Team as a Shift Manager. As a key member of our operational team, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating your team to deliver exceptional guest experiences.Key ResponsibilitiesLead and motivate a team of staff to deliver...
Guest Services Shift Manager
2 months ago
About the Role
We are seeking a dedicated and driven Shift Manager to join our Guest Services Team at Butlins. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team members' shoes and be able to show strength in challenging situations. You will be able to role model exceptional service and ensure agreed standards across the department are met at all times.
Key Responsibilities
- Manage both your internal team and external service providers to ensure full compliance of all H&S policies are adhered to.
- Oversee all team activities within the department, including recruitment, performance, and team development.
- Be a real advocate for your team's fulfillment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlins.
- Enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced Guest Services leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience.
Requirements
- Previous experience in leadership and complaints handling.
- Confidence to direct and respond in any situation while delivering consistent brand standards.
- Ability to lead, motivate, and engage your team, even at periods of high demand.
- Strong leadership skills to inspire your team to deliver amazing results for our teams and guests every day.
About Butlins
At Butlins, we are all about fun, excitement, and adventure by the bucketload. For over 80 years, we have been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult-only Big Weekenders.
Our Culture
We are a company that genuinely cares for each other and strives to provide our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values: Create Smiles, Get Stuck In, and Cares For Each Other.
