Media Agency Leader

2 days ago


Bristol, Bristol, United Kingdom ADLIB Recruitment | B Corp™ Full time
About the Opportunity\

We are seeking an experienced Client Services Director to join our team at ADLIB Recruitment | B Corp™. As a key member of our agency, you will oversee client services, managing key relationships and ensuring operational excellence.

Job Description:
  • \
  • Overview: We work exclusively with a highly regarded media agency, partnering with leading higher education institutions across the UK.
  • Salary: £70,000 (DOE) plus performance-based bonus.

In this role, you will lead multi-disciplinary teams, manage complex accounts, and contribute strategically at the highest levels. You will be responsible for building and sustaining strong, long-term partnerships with high-profile clients, driving commercial success, and fostering a high-performing, client-focused culture.

Responsibilities:
  1. \
  2. Act as senior point of contact for high-profile clients, building and sustaining strong, long-term partnerships.
  3. Oversee negotiation and renewal of client agreements, including development of SLAs, regular reviews, and performance tracking.
  4. Leverage advanced planning tools (e.g., TGI, Nielsen) to deliver data-driven insights and value for clients in the education sector.
  5. Collaborate with senior leadership on strategies for business growth, including leading pitches and tender responses.
  6. Manage and inspire a team of 15, fostering a high-performing, client-focused culture.
Requirements:
  • \
  • Sector Knowledge: Expertise in higher education and/or experience within a media agency environment.
  • Commercial Acumen: Solid understanding of contract management, procurement, and profitability drivers.
  • Leadership Experience: Proven ability to motivate and manage teams, drive organizational change, and deliver operational excellence.

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