Administrative Support Specialist

3 days ago


Dudley, Dudley, United Kingdom Major Recruitment Full time

Major Recruitment is seeking a skilled Administrator/Customer Service professional to join their team in the central Dudley area. As a key member of the support team, you will play a vital role in maintaining the smooth operation of the office. Your responsibilities will include:

* Providing exceptional customer service to clients and staff, responding to queries and resolving issues in a timely and professional manner
* Utilizing MS Office software, including Word and Excel, to manage administrative tasks and maintain accurate records
* Handling customer complaints and concerns in a diplomatic and effective way
* Maintaining a high level of organization and attention to detail in all aspects of your work

To be successful in this role, you will possess:

* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients
* A minimum of 2 years' experience working in an office environment, with a proven track record of providing exceptional customer service
* Proficiency in MS Office, including Word and Excel, with the ability to learn new software and systems quickly
* Strong typing skills and the ability to work accurately and efficiently in a fast-paced environment

Working hours are Monday to Friday, 9am to 5pm, with parking available on site. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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