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Quality and Improvement Manager
2 months ago
We are seeking a highly skilled Quality and Improvement Lead to join our Quality Team at the Manufacturing Technology Centre (MTC). As a key member of our team, you will be responsible for developing and implementing quality management systems, ensuring compliance with industry standards, and driving continuous improvement initiatives.
Key Responsibilities:- Develop and maintain quality management systems, including project-level QMS, to meet customer contractual requirements.
- Manage and develop the project Quality team to ensure effective implementation of quality processes.
- Conduct quality audits and inspections to ensure compliance with industry standards.
- Document and formalize processes to ensure robust and practicable quality management.
- Review customer and contract requirements to ensure alignment with quality objectives.
- Establish and maintain quality controls and documentation procedures.
- Work with Procurement to establish quality requirements from external suppliers.
- Monitor performance and gather data to identify areas for improvement.
- Develop and own the project Quality Assurance strategy in line with project requirements and overall MTC Quality strategy.
- Review and improve existing policies and procedures.
- Manage internal and external quality issues through effective root cause analysis and action planning.
- Participate in internal and external audits.
- Liaise with managers and staff to provide training and support for quality standards.
- Train and facilitate a team of quality control champions.
- Good working knowledge of Quality Management and ISO 9001 & AS9100.
- Understanding of customer journey and experience.
- Quality planning and relevant standards, e.g. AQAP.
- Good numeracy skills and confident working with numbers and data.
- Excellent presentation skills.
- Auditing best practice.
In addition, we are looking for a candidate with a background in civil nuclear/aerospace quality management systems, significant experience in an analogous role, degree-level education, and membership of or working towards membership of an appropriate professional body.
The successful candidate will have a high degree of personal motivation, the ability to work in a matrix management structure, and the ability to lead and manage change.
We offer a dynamic and supportive work environment, with opportunities for professional development and growth.
