Retail Store Manager

19 hours ago


Knottingley, Wakefield, United Kingdom Company Shop Group Full time
About Us

Company Shop Group is a leading social enterprise that redistributes surplus food and household products to support vulnerable communities. Our mission is to create a better world for people and the planet.

About the Role

We are seeking an experienced Retail Store Manager to lead our Community Shop in Knottingley. As a key member of our team, you will be responsible for delivering exceptional customer service, managing store operations, and driving sales growth. You will work closely with our social impact coordinator to support the development of our members and the local community.

Key Responsibilities
  • Ensure the store is maintained to a high standard, with a focus on health, safety, and environmental practices.
  • Manage stock levels, pricing, and promotions to maximize sales and minimize waste.
  • Lead a team of colleagues to deliver excellent customer service and achieve sales targets.
  • Develop and implement strategies to drive membership growth and engagement.
  • Monitor and report on key performance indicators, including sales, stock levels, and customer satisfaction.
Requirements
  • Proven experience in retail management, with a focus on customer service and sales growth.
  • Strong leadership and team management skills, with the ability to motivate and develop colleagues.
  • Excellent communication and interpersonal skills, with the ability to build relationships with colleagues, members, and external partners.
  • Ability to work flexibly, including weekends and bank holidays.
  • Knowledge of health, safety, and environmental practices, with the ability to implement and maintain high standards.
What We Offer
  • Competitive salary and benefits package.
  • Free membership to Company Shop for you and 10 x nominees.
  • Annual flu injections, high street and leisure vouchers, and on-site parking.
  • Subsidized staff canteen, free tea and coffee, and free fruit Friday
  • Employee Assistance Programme – Grocery Aid.
  • Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
  • Contributory pension scheme with death in service benefit.

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