Application Delivery Specialist

4 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking an experienced Application Delivery Engineer to join our team. As a key member of our infrastructure team, you will be responsible for designing, installing, upgrading, and maintaining multiple platforms to support our business.

Key Responsibilities
  • Manage and maintain all Application Delivery platforms and services.
  • Support and monitor highly available systems and infrastructure.
  • Work with internal teams to specify, install, and deliver systems.
  • Resolve BAU issues for a varied customer base.
  • Create and maintain supporting documentation to a high standard.
  • Ensure the correct monitoring and maintenance processes are in place.
  • Collaborate with other team members to deliver work in a timely and effective manner.
  • Liaise with third parties to validate new and existing changes, escalate issues, and remediate potential problems where necessary.
Requirements
  • Willingness to learn and adapt to new technologies and best practices.
  • Experience of supporting, managing, and maintaining a wide variety of systems.
  • Experience of troubleshooting issues and working through to resolution.
  • Demonstrable experience of working in a service-led environment.
  • Knowledge of door entry systems, CCTV, and thermal cameras is desirable.
  • Experience of incident management tools, such as Remedy and Helix.
  • Experience of change management practices.
  • Knowledge of project methodology, creating plans, and working towards deadlines.
What We Offer

As a valued member of our team, you will have the opportunity to work with the latest technologies and best practices, and contribute to the design, installation, and maintenance of multiple platforms to support our business.

This role is eligible for inclusion in our hybrid working from home policy.

By applying to us, you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - https://www.bet365careers.com/en/privacy-policy.

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