Application Delivery Specialist

4 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking an experienced Application Delivery Engineer to join our team. As a key member of our IT department, you will be responsible for designing, installing, upgrading, and maintaining multiple platforms to support our business operations.

Key Responsibilities
  • Manage and maintain all Application Delivery platforms and services.
  • Support and monitor highly available systems and infrastructure.
  • Work with internal teams to specify, install, and deliver systems.
  • Resolve BAU issues for a varied customer base.
  • Create and maintain supporting documentation to a high standard.
  • Ensure the correct monitoring and maintenance processes are in place.
  • Collaborate with other team members to deliver work in a timely and effective manner.
  • Liaise with third parties to validate new and existing changes, escalating issues and remediate potential problems where necessary.
Requirements
  • Willingness to learn, with an open and positive attitude.
  • Experience of supporting, managing, and maintaining a wide variety of systems.
  • Experience of troubleshooting issues and working through to resolution.
  • Demonstrable experience of working in a service-led environment.
  • Knowledge of door entry systems, CCTV, and thermal cameras is desirable.
  • Experience of incident management tools, such as Remedy and Helix.
  • Experience of change management practices.
  • Knowledge of project methodology, creating plans, and working towards deadlines.

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