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Application Delivery Specialist

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking an experienced Application Delivery Engineer to join our team. As a key member of our IT department, you will be responsible for designing, installing, upgrading, and maintaining multiple platforms to support our business.

As an Application Delivery Engineer, you will work closely with internal teams to specify, install, and deliver systems, ensuring high availability and reliability. You will also be responsible for resolving BAU issues for our varied customer base, creating and maintaining supporting documentation, and ensuring the correct monitoring and maintenance processes are in place.

Key Responsibilities
  • Manage and maintain all Application Delivery platforms and services
  • Support and monitor highly available systems and infrastructure
  • Work with internal teams to specify, install, and deliver systems
  • Resolve BAU issues for a varied customer base
  • Create and maintain supporting documentation
  • Ensure the correct monitoring and maintenance processes are in place
Requirements
  • Experience of supporting, managing, and maintaining a wide variety of systems
  • Experience of troubleshooting issues and working through to resolution
  • Demonstrable experience of working in a service-led environment
  • Knowledge of door entry systems, CCTV, and thermal cameras is desirable
  • Experience of incident management tools, such as Remedy and Helix
  • Experience of change management practices
  • Knowledge of project methodology, creating plans, and working towards deadlines
What We Offer

This role is eligible for inclusion in our hybrid working from home policy. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.