Customer Service Team Leader

1 day ago


Coleraine, United Kingdom Greggs Full time
Role Overview
A Store Operations Manager with Greggs is responsible for overseeing the day-to-day operations of a retail store, ensuring exceptional customer service and maintaining high standards of shop presentation. This role involves leading by example, inspiring team members to deliver outstanding results, and driving sales growth through effective management of stock, staff, and customer engagement.

About You
To succeed in this position, you should have prior experience as a team leader or supervisor in a fast-paced retail environment, with a proven track record of delivering excellent customer service and achieving sales targets. Strong communication, problem-solving, and leadership skills are essential in this role.

What We Offer
As a Store Operations Manager with Greggs, you can expect competitive pay ( £25,000 - £30,000 per year ) and a range of benefits, including colleague discounts, paid breaks, free hot drinks, and long service awards. Our company culture emphasizes equality, diversity, and inclusivity, providing a welcoming work environment for all colleagues.

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