IT System Administrator

1 month ago

Bardon Leicestershire, United Kingdom Graphic Packaging International - Europe Full time
Job Title: IT System Administrator

About Us:

Graphic Packaging International - Europe is a leading manufacturer of paperboard and paper-based packaging for some of the world's most recognized brands. We are a collaborative, diverse, and innovative company that creates inspired packaging while giving back to our communities.

Job Summary:

We are seeking an experienced IT System Administrator to join our team. The successful candidate will provide onsite and remote support for all aspects of our IT systems, implement enhancements to our ERP system, and produce Standard Operation Procedures and user training for IT implemented changes.

Key Responsibilities:

  • Provide technical support for all IT systems, including PC's, Laptops, Telephony, and Printers.
  • Implement enhancements to our ERP system as guided by the Manager of Local Core Systems.
  • Produce Standard Operation Procedures and user training for IT implemented changes.
  • Perform various IT functions, including configuration and installation of client computers, and continued IT maintenance support to end users.
  • Assist with day-to-day IT Service-Desk tickets associated with issues relating to the local site or remote.
  • Provide support on existing IT Infrastructure projects as deemed necessary by superiors.
  • Carry out all duties in accordance with the standards required by the HSE and maintain compliance.
  • Ensure good-working relationships with superiors, peers, and any 3rd party visitors.

Requirements:

  • Some experience of supporting MIS / ERP applications.
  • A good understanding of IT related components and their functionality.
  • Strong experience of supporting Microsoft Office 365 applications & Microsoft Operating system products.
  • Good knowledge and understanding of Microsoft O365 Exchange, DNS, DHCP, Switches, SCCM, Webex, UCAAS, MS Image Deployment, MDM, Service-Desk Management, and Microsoft Virtual Desktop.
  • General IT support background, preferably 3-4 years in a similar environment.
  • Qualification in IT Support CompTIA+, CompTIA Networking, NVQ/BTEC Level 3 or similar.
  • Full UK Driving Licence as some travel may be required.
  • Excellent communication skills, ability to give clear written and verbal instructions, clearly understand and explain technical and issues internally and to suppliers.
  • Excellent technical and analytical skills with a proactive approach to problem solving and the ability to lead on own initiative.
  • Able to identify areas of weakness within processes and procedures and help find innovative solutions.
  • Highly responsible, reliable, and flexible with a strong work ethic.
  • Able to effectively prioritise and adapt to a varied and changeable workload.
  • Punctual, presentable, and with good attendance.
  • Willingness to learn the business industry and passionate about how IT can improve processes.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.

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