Financial Services Support Specialist

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Ultimate Banking Full time

Role: Underwriting Support Consultant

Location: Milton Keynes/Hybrid working

Salary: £25,000 + benefits

Ultimate Banking is seeking a skilled Underwriting Support Consultant to join our dynamic team. As a key member of our operations team, you will play a vital role in ensuring the smooth processing of loan applications.

Your primary responsibilities will include handling inbound calls, conducting outbound calls to support underwriting assessments, and reviewing loan applications for accuracy and completeness.

We are looking for a candidate with excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Objectives:

Reduce email response time and increase customer service effectiveness

Achieve exceptional quality audit results via telephone and email

Ensure applications are reviewed in a responsible manner, providing customers with exceptional service

Responsibilities:

Handle inbound calls and conduct outbound calls to support underwriting assessments

Review loan applications for accuracy and completeness

Collaborate with the underwriting team to ensure timely and accurate processing of loan applications

Requirements:

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to work effectively in a team environment

Excellent time management and organizational skills

Ability to maintain confidentiality and handle sensitive information

Previous experience in a similar role or industry would be an advantage

We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual looking for a challenging role, please apply now.



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