Financial Services Support Specialist
3 weeks ago
Role: Underwriting Support Consultant
Location: Milton Keynes/Hybrid working
Salary: £25,000 + benefits
Ultimate Banking is seeking a skilled Underwriting Support Consultant to join our dynamic team. As a key member of our operations team, you will play a vital role in ensuring the smooth processing of loan applications.
Your primary responsibilities will include handling inbound calls, conducting outbound calls to support underwriting assessments, and reviewing loan applications for accuracy and completeness.
We are looking for a candidate with excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
Key Objectives:
Reduce email response time and increase customer service effectiveness
Achieve exceptional quality audit results via telephone and email
Ensure applications are reviewed in a responsible manner, providing customers with exceptional service
Responsibilities:
Handle inbound calls and conduct outbound calls to support underwriting assessments
Review loan applications for accuracy and completeness
Collaborate with the underwriting team to ensure timely and accurate processing of loan applications
Requirements:
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Ability to work effectively in a team environment
Excellent time management and organizational skills
Ability to maintain confidentiality and handle sensitive information
Previous experience in a similar role or industry would be an advantage
We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual looking for a challenging role, please apply now.
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