Tenant Relations Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Niyaa People Ltd Full time

Housing Support Officer needed for established property services business in Bristol

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We are looking for an experienced professional to join our team as a Tenant Liaison Officer. This exciting opportunity will see you working closely with tenants to resolve complaints and issues, ensuring excellent customer service and satisfaction.

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About the Job:

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The key responsibilities of this role include:

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- Acting as the primary contact for tenant inquiries and complaints.

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- Investigating and resolving formal complaints in a timely and effective manner.

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- Collaborating with the customer service team to meet performance targets.

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- Building strong relationships with tenants to ensure their needs are met.

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What We Offer:

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- A competitive salary of £30,000 - £35,000 per annum, based on location and experience.

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- Opportunities for career growth and development within a dynamic team.

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- A comprehensive benefits package, including a pension scheme and paid annual leave.

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This is an excellent chance to join a reputable company and contribute to the well-being of tenants in Bristol.



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