Housing and Community Service Manager

6 days ago


Marlow, United Kingdom Paradigm Housing Group Full time

About Us

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At Paradigm Housing Group, we pride ourselves on delivering excellent services to our customers. We are committed to providing high-quality services that meet the needs of our customers and contribute to their well-being and happiness.

Job Description

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We are seeking a highly skilled and experienced professional to join our Customer and Neighbourhood Team. The successful candidate will work closely with colleagues to deliver high-quality services and support to our customers in their homes and communities.

Key Responsibilities

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  • Deliver high-quality services and support to customers in their homes and communities;
  • Collaborate with colleagues to identify and address customer issues;
  • Develop and maintain effective relationships with customers, colleagues, and other stakeholders;
  • Contribute to the development of new services and initiatives to improve customer outcomes;

Requirements

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To be successful in this role, you will need:

  • A strong background in customer-facing roles, with experience of working in a housing or community setting;
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues;
  • The ability to work collaboratively as part of a team to achieve shared goals;
  • A flexible and adaptable approach, with the ability to respond to changing circumstances and priorities;
  • The ability to work independently, with minimal supervision, and make decisions in a timely and effective manner;

Salary and Benefits

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The successful candidate will receive a salary of £26,000 - £31,000 per annum, depending on experience, plus benefits including pension scheme, life assurance, and annual leave.



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