Adaptive Service Specialist
3 weeks ago
Introduction: Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy problem-solving? If so, we have an exciting opportunity for you to join our Customer and Neighbourhood Team as a Proactive Customer Advocate.
">About Us: Paradigm Housing Group is a leading housing association dedicated to providing top-notch services to our customers. Our mission is to create a better quality of life for everyone we serve.
">Your Role: As a Proactive Customer Advocate, you will be responsible for delivering outstanding customer service, resolving issues efficiently, and building strong relationships with our customers and stakeholders.
">Key Responsibilities:
- Providing exceptional customer service via phone, email, or in-person
- Identifying and resolving customer complaints promptly
- Collaborating with colleagues to share best practices and improve service delivery
Requirements:
- Strong communication and interpersonal skills
- Able to work effectively in a team environment
- Adaptable and able to handle multiple tasks simultaneously
Benefits:
- A salary of around £28,000 per year, dependent on location and experience
- Comprehensive training and development opportunities
- A dynamic and supportive work environment
About Our Salary: Our salaries are competitive and based on location and experience. We believe in rewarding our employees fairly for their hard work and dedication.
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