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Front of House Team Leader

1 month ago

Preston, Lancashire, United Kingdom JW Lees Full time

We are seeking a skilled and charismatic Front of House Team Leader to join our dynamic team at The Bellflower, a sophisticated local pub serving a quality food offer alongside a range of wines, spirits, and JW Lees beers.

As a Front of House Team Leader, you will be responsible for leading from the front, providing excellent customer service, and motivating your team to deliver exceptional experiences for our guests.

Key responsibilities include:

  • Pulling pints and serving super food with a smile
  • Leading by example and demonstrating great leadership qualities
  • Running shifts and ensuring seamless service delivery
  • Developing and implementing strategies to improve customer satisfaction and team performance

We offer a competitive package, including:

  • Annual profit share
  • 30% discount on food and drink across our pubs and inns
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • A fair share of tips
  • Wellbeing support with our Employee Assistant Programme
  • Great opportunities to grow in your role and progress your career
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns, and hotels across the North West and North Wales, we are passionate about great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - We're proud of our heritage and our commitment to quality.

Savvy - We're savvy businesspeople who know how to make a profit.

Honest - We're honest and transparent in all our dealings.

Passionate - We're passionate about great beer, fantastic food, and memorable experiences.

Personal - We're personal in our approach, always putting people first.

Together - We're together as a team, working towards a common goal.