Helpdesk Support Specialist

5 days ago


Paisley, Renfrewshire, United Kingdom CBW Staffing Solutions Full time

Job Summary: We are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for coordinating the workload of our engineering team, ensuring schedules and rotas are in place, and communicating with staff to ensure smooth operations.

Key Responsibilities:

  • Organize and prioritize engineer's workload to ensure efficient completion of tasks.
  • Work closely with engineering and maintenance staff to schedule and action PPMs.
  • Monitor and coordinate day-to-day performance of the engineering team, ensuring schedules and rotas are communicated effectively.
  • Coordinate spares and parts procurement and scheduling of fitting.
  • Advise Services Manager of issues affecting performance.
  • Develop and maintain key interdepartmental relationships.
  • Understand and operate customers Maintenance Management System.

Requirements:

  • Excellent organizational and communication skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving skills.
  • Proficient in using Maintenance Management Systems.

What We Offer:

  • Salary up to £25,000.
  • 32 days holiday.
  • Healthcare.
  • Pension 4% contribution.


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