Helpdesk Support Specialist

1 week ago


Paisley, Renfrewshire, United Kingdom CBW Staffing Solutions Full time
Job Summary:

CBW Staffing Solutions is seeking a skilled Helpdesk Administrator to join a specialist engineering company based in Renfrewshire. As a Helpdesk Administrator, you will be responsible for coordinating the workload of engineers, ensuring schedules and rotas are in place, and communicating with the engineering and maintenance teams.

Key Responsibilities:
  • Organise and prioritise engineer's workload.
  • Work with engineering and Maintenance staff to ensure workload is completed and PPMs scheduled and actioned.
  • Monitor and organise day to day performance of the engineering team and ensure schedules and rotas are in place and communicated.
  • Coordinate spares and parts procurement and scheduling of fitting.
  • Advise appropriate Services Manager of issues affecting performance.
  • Develop & maintain key interdepartmental relationships
  • Understand and operate customers Maintenance Management System

Benefits:
  • Salary up to £25,000
  • 32 days holiday
  • Health care
  • Pension 4% contribution

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